Hourly Remote Technical Support

Service Description

Hourly IT Support With decades of real-world IT experience, we deliver practical, results-driven solutions at a value-based hourly rate — keeping your business systems running smoothly without breaking the bank. We specialize in resolving a wide range of issues, including but not limited to: Software Installation & Updates: Remotely install applications, drivers, or operating system patches using secure remote access tools. Virus & Malware Removal: Scan systems, quarantine threats, and clean infections to ensure system integrity and data protection. Network Connectivity Troubleshooting: Diagnose and fix Wi-Fi, VPN, or internet connectivity issues by securely adjusting router and network configurations. Email Setup & Troubleshooting: Configure email clients such as Outlook, resolve sync or password issues, and ensure reliable mail delivery. Printer & Peripheral Setup: Install device drivers, configure network printers, and resolve scanning or connectivity issues remotely. Data Backup & Recovery: Set up automated cloud backups, restore critical files, and recover deleted data when needed. System Performance Optimization: Improve speed and reliability by cleaning up disk space, managing startup programs, and optimizing performance settings. User Account Management: Manage user profiles, reset passwords, and configure permissions across Windows, macOS, or Linux environments. Remote Desktop Configuration: Set up and troubleshoot RDP, TeamViewer, or AnyDesk connections for secure ongoing support access. Device Synchronization & Connectivity: Sync calendars, contacts, and files between platforms (e.g., Outlook ↔ Google, iCloud ↔ OneDrive) to maintain consistent, connected workflows.