IT Retainer (Monthly Subscription)

Service Description

Comprehensive Remote IT Support Retainer Plan Our competitive retainer plan provides your business with priority remote IT support and a discounted hourly rate following your first complimentary hour of service. This plan ensures your technology stays secure, efficient, and reliable — without the cost of full-time IT staff. We specialize in resolving a wide range of issues, including but not limited to: Software Installation & Updates: Remotely install applications, drivers, or operating system patches using secure remote access tools. Virus & Malware Removal: Scan systems, quarantine threats, and clean infections to ensure system integrity and data protection. Network Connectivity Troubleshooting: Diagnose and fix Wi-Fi, VPN, or internet connectivity issues by securely adjusting router and network configurations. Email Setup & Troubleshooting: Configure email clients such as Outlook, resolve sync or password issues, and ensure reliable mail delivery. Printer & Peripheral Setup: Install device drivers, configure network printers, and resolve scanning or connectivity issues remotely. Data Backup & Recovery: Set up automated cloud backups, restore critical files, and recover deleted data when needed. System Performance Optimization: Improve speed and reliability by cleaning up disk space, managing startup programs, and optimizing performance settings. User Account Management: Manage user profiles, reset passwords, and configure permissions across Windows, macOS, or Linux environments. Remote Desktop Configuration: Set up and troubleshoot RDP, TeamViewer, or AnyDesk connections for secure ongoing support access. Device Synchronization & Connectivity: Sync calendars, contacts, and files between platforms (e.g., Outlook ↔ Google, iCloud ↔ OneDrive) to maintain consistent, connected workflows.